Why Honesty in Pricing Matters More Than Ever in HVAC/R
At ACRO Refrigeration, we believe pricing should be simple, transparent, and honest — because trust is the foundation of any long-term business relationship.
In an industry where shortcuts and hidden markups are sadly common, we’ve chosen a different path. One built on integrity, not trickery.
🧾 No Hidden Fees. No Inflated Charges. Just Fair, Professional Service.
We’ve heard stories from customers who were charged for more gas than was actually used. Or who noticed that invoices included unexpected labour rates, mystery call-outs, or unexplained materials.
We don’t do that.
At ACRO, what you see is what you get:
-
Our labour rates are clearly stated up front
-
We charge for the actual time and materials used — nothing more
-
We never inflate gas quantities or pad technician reports
-
We don’t discount our apprentices because their work adds real value — but we also don’t double charge you for their time
💡 Why This Matters
Honest pricing isn’t just about being “nice.” It’s about:
-
Consistency — you know what to expect every time
-
Transparency — we explain what we’ve done and why
-
Professionalism — we stand behind our work, and our pricing reflects the quality we deliver
-
Respect — we treat your business and budget the way we would want ours treated
We’ve built our reputation on delivering reliable, high-quality service — not by undercutting the market or cutting corners.
💬 Here’s the Truth:
We’re not the cheapest provider. And we’re proud of that.
Because cheap can cost you more in the long run — through poor workmanship, repeat failures, or unethical billing.
At ACRO, we charge a fair rate for expert service, delivered by trained professionals, using quality materials, backed by real warranties.
🤝 Our Promise to You
Whether you’re a new client or a long-standing PMA customer, you can expect the same:
-
Straightforward pricing
-
Clear communication
-
No surprises
Just honest work, fairly priced.
📞 Need help? Let’s talk.
We’re happy to explain any part of our pricing or walk you through a quote before we start. Because when you trust your refrigeration contractor, everything runs cooler.
- 📆 Book a Service Visit Now
- 📞 1300 227 600
- 📩 Get a Free Maintenance Quote
🔄 Stay Connected
Follow us on Facebook, or LinkedIn for the latest updates on commercial refrigeration tips and industry news.
📰 Enjoyed this article?
Browse more helpful insights and case studies on our Refrigeration Blog
ACRO Refrigeration — Reliability. Transparency. Integrity.