Pink Mould in Your Ice Machine? Here’s What It Means — and How to Prevent It

What Does Pink Mould in an Ice Machine Mean for Your Business?

If you’ve opened your Brisbane, Gold Coast or Sunshine Coast ice machine and spotted a pink or reddish film inside, you’re right to be concerned. While often mistaken for mould, this buildup is typically caused by a bacteria called Serratia marcescens — and it has no place near your ice or your customers.


🔬 What Is Pink Mould in an Ice Machine?

This bacteria thrives in moist, dark, and nutrient-rich environments — which makes your ice machine the perfect breeding ground if not properly maintained. It tends to form on:

  • The ice bin lining

  • Water distribution components

  • Internal plastic surfaces

  • Around seals and crevices


⚠️ Is It Dangerous?

Yes — especially in a food and beverage environment.

  • Serratia marcescens can cause respiratory and urinary infections in vulnerable individuals.

  • More importantly, it signals a lapse in sanitation — which could attract attention from health inspectors or damage your brand reputation.


🚫 Why Regular Cleaning Isn’t Enough

Even if you clean the visible parts of the machine, bacteria can remain in internal lines and components. If your machine hasn’t been serviced recently, or is located in a humid kitchen or bar environment, it may need a deep clean and inspection.

Close-up of pink bacterial growth (Serratia marcescens) on an internal ice machine component, indicating poor hygiene and the need for professional servicing.
Pink bacterial growth inside an ice machine — a clear sign it’s time for professional cleaning and preventative maintenance.

✅ How Acro Refrigeration Can Help

Our Preventative Maintenance Agreements (PMAs) include full inspections of ice machines and cold room hygiene. With Acro, you get:

  • Internal cleaning and sanitising of ice machine components

  • Drainage and airflow checks to reduce bacterial growth

  • Replacement of worn or cracked seals where bacteria often hide

  • Detailed reporting and compliance support

  • Same-day service + 5-year workmanship guarantee


🧼 What You Can Do Between Visits

  • Wipe down bin interiors daily with a food-safe cleaner

  • Empty and sanitise the bin weekly during high-use periods

  • Schedule professional servicing at least quarterly (or monthly for high-volume venues)


Stay Ahead of Hygiene Issues

Ice is food. If you wouldn’t serve it from a dirty surface, don’t serve it from a contaminated machine. Acro Refrigeration works with hospitality, healthcare, and commercial kitchens across SE QLD to keep ice machines safe, clean, and compliant.

Book your hygiene inspection today.

📞 Need Ice Maker Repairs or Maintenance?

🔧 Trust the Experts at ACRO Commercial Refrigeration Repairs!
✔️ Fast Service | ✔️ Expert Technicians | ✔️ Commercial & Residential

📍 Serving: Brisbane & Surrounds, Gold Coast and Sunshine Coast
📲 Call Us Today: 1300 227 600
💻 Book Online: www.acrorefrigeration.com.au 

👉 Stay cool. Stay confident. Choose ACRO.

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