Emergency Commercial Fridge Repairs: Your Top Questions Answered
When a cold room or commercial fridge breaks down, you can’t afford delays — or guesswork. Whether you’re in hospitality, aged care, retail, or food service, you need straight answers and fast action.
Here are the most common questions our clients ask about emergency commercial fridge repairs, along with clear, practical answers from the ACRO Refrigeration team.
How do I know if my fridge breakdown is an emergency?
If your fridge or cold room:
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Stops cooling completely
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Won’t restart
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Leaks water or refrigerant
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Triggers a temperature alarm
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Shows signs of burning or electrical fault
…it’s an emergency. Call us immediately on 1300 227 600
How fast can you get to me?
We offer same-day emergency repairs, with 24/7 response available for urgent breakdowns across:
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Brisbane
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Gold Coast
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Sunshine Coast
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Logan and Ipswich
If you call during business hours, we aim to be on-site within 2–4 hours (location dependent).
What should I do while waiting?
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Keep fridge/cold room doors closed
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Move critical stock to a working unit if possible
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Log the internal temperature (important for compliance)
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Shut down the unit if there’s a burning smell or flooding
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Call us early — the sooner we’re booked, the faster we can respond
How much do emergency fridge repairs cost?
Costs vary depending on:
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Location
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Time of day (standard or after-hours)
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Type of equipment
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Whether parts are needed
- Often, we need to diagnose the fault before we can quote on the
We offer transparent, fixed-rate call-outs and competitive hourly rates. For new clients, upfront payment may be required.
To get an accurate estimate, call 1300 227 600 and we’ll give you a quote over the phone.
Do you stock parts in your vans?
Yes. Our technicians carry parts for the most common commercial fridges and cold rooms, including:
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Fan motors
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Thermostats and controllers
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Door seals
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Gas and gauges
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Compressors (for standard models)
Our goal is to repair on the first visit wherever possible.
What brands and systems do you work on?
We service all major commercial refrigeration brands, including:
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Skope
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Williams
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Bromic
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Austune
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Orford
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Coldline
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And more
This includes walk-in cold rooms, freezer rooms, display fridges, underbench fridges, and ice machines.
Can I get emergency service after hours or on weekends?
Yes. We offer 24/7 emergency commercial refrigeration repair across SE QLD. After-hours calls are prioritised for:
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Restaurants & cafes
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Aged care & healthcare
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Food manufacturers
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Schools & childcare
Will I get a report for my records?
Yes — every emergency call-out includes a job report, which can be used for:
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Internal compliance
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HACCP audits
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Insurance claims
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Asset tracking
❓ How can I avoid future breakdowns?
The best way is through a Preventative Maintenance Plan. These include:
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Quarterly or monthly servicing
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Full asset tracking and temperature logs
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Priority response for breakdowns
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Lower long-term costs
👉 Learn more about our Preventative Maintenance Plans
✅ Book Emergency Repairs Now
If your commercial fridge has failed, don’t wait. We’re fast, reliable, and available now.
📞 Call 1300 227 600
📍 Serving Brisbane, Logan, Gold Coast & Sunshine Coast
🛠️ Request Emergency Service Here