Why Our 5-Year Workmanship Guarantee Gives You Total Peace of Mind

When you invest in commercial refrigeration or HVAC work, you expect it to last. So do we. That’s why Acro Refrigeration proudly offers a 5-Year Workmanship Guarantee—a bold promise that sets us apart in the commercial HVAC/R industry.

While most companies only offer coverage based on manufacturer warranties, we go further. Our guarantee covers the quality of our installation and repair work for a full five years, giving our clients unmatched confidence and long-term value.

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What Does the 5-Year Workmanship Guarantee Cover?

Our guarantee applies to all installation and repair work completed by our team. Specifically, it covers:

• Installation errors

• Faulty workmanship

• Incorrect fittings or connections

• Any issues directly resulting from how the work was carried out

This is in addition to any manufacturer’s warranty on the parts or systems themselves. If a compressor fails under a 2-year manufacturer warranty, that’s covered. But if a fault occurs due to improper installation, our workmanship guarantee kicks in—up to five years after the job is done.

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Why This Guarantee Matters

Most issues that arise from poor workmanship don’t show up right away. It might take months—or even years—for a leak, a wiring issue, or an airflow imbalance to cause real problems.

Our 5-year workmanship guarantee means:

✅ You won’t be left footing the bill
✅ Your system will be installed and maintained properly from day one
✅ You’re partnering with a business that stands by its work long-term

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Our Technicians Are Held to a Higher Standard

Our confidence in offering this guarantee comes from the calibre of our team. All Acro technicians are highly trained, experienced, and committed to quality. We don’t cut corners—and we don’t walk away from a job unless it’s done right.

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Peace of Mind for Business Owners

Whether you’re running a restaurant, a supermarket, a medical facility, or a logistics operation—downtime is expensive. Our clients rely on us not just for technical expertise, but for peace of mind.

Our 5-year workmanship guarantee is part of that promise.

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Ready to Book a Service or Installation?

If you’re looking for a refrigeration or HVAC contractor who stands behind every job, call Acro Refrigeration today.

👉 Let’s Help You Stay Cool:

• 📆 Book a Service Visit Now
• 📞 1300 227 600
• 📩 Get a Free Maintenance Quote

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Why We Tag Every Asset in Your PMA — and What That Means for You

Traceable Asset Tagging: When a new Brisbane, Gold Coast or Sunshine Coast customer signs a Preventative Maintenance Agreement (PMA) with ACRO, they’re not just getting scheduled service—they’re getting full asset accountability.

Our PMA clients benefit from a system that’s designed for transparency, compliance, and long-term reliability. One of the first steps? We fix a traceable asset tag to every piece of equipment we maintain.

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🏷️ What Is an Asset Tag — and Why Does It Matter?

Each refrigeration or air conditioning unit in your business is tagged with a unique, traceable identifier. This links the unit to its individual service history, performance data, and any previous repairs.

This system means:

• You know exactly which units were serviced

• Every asset has a recorded maintenance history

• We can track ongoing issues or repeat faults with full visibility

• It reduces confusion or miscommunication, especially for large sites

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🧾 After Every Visit, You Receive a Detailed Report

At the end of each scheduled service visit, we provide you with a written PMA report that includes:

• ✅ Each tagged asset we inspected or serviced

• 🔍 The results of our maintenance checks

• ⚠️ Any faults identified (including units that failed performance or safety criteria)

• 🛠️ Our recommendations for repairs, replacements, or further inspection

It’s all clear, in writing, and tied to your actual asset list—not just vague descriptions like “fridge in kitchen.”

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💬 Transparent Quoting for All Repairs

If any unit fails its maintenance check, you’ll receive a separate repair quote based on our technician’s findings. There are no surprises—just proactive advice with documented backup, so you can make informed decisions.

We won’t go ahead with any repairs without your approval. You’re in full control, with audit-ready reports for your records.

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👨‍🔧 Why Queensland Businesses Trust ACRO’s PMA System

• 📋 Full traceability of your HVAC & refrigeration equipment

• 🧼 Predictive maintenance = fewer breakdowns & callouts

• 💼 Professional reporting that helps you meet compliance standards (e.g. HACCP)

• 🕐 Efficient quoting & planning for capex or repairs

• 🛡️ Long-term asset protection = fewer surprises in peak trading seasons

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📞 Ready to Take Control of Your Equipment Maintenance?

Our Brisbane, Gold Coast and Sunshine Coast PMA clients get more than routine service—they get a system that gives them clarity, compliance, and confidence.

Want to know what’s really going on with your refrigeration or air conditioning equipment?

📞 Ready for Reliable Cool Room Maintenance?

At ACRO, we specialize in commercial refrigeration servicing and preventative maintenance.

👉 Let’s Help You Stay Cool:

• 📆 Book a Service Visit Now
• 📞 1300 227 600
• 📩 Get a Free Maintenance Quote

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Why More Businesses Are Bundling Refrigeration & Air Conditioning Services with ACRO

When it comes to running a business, managing multiple contractors for essential services can be a real headache. That’s why many of our clients—especially in hospitality, aged care, retail, education, and food production—are now choosing to bundle their refrigeration and air conditioning services with ACRO.

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✅ One Contractor. One Contact. Total Control.

At ACRO, we’ve been providing reliable, professional commercial HVAC&R services since 1972. Our clients tell us the same thing:

“We just want one trusted company to take care of it all.”

Bundling services means you don’t have to:

• Coordinate different contractors for air con vs cool rooms

• Chase multiple invoices and schedules

• Explain your business needs twice

• Deal with finger-pointing when something goes wrong

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🔧 What’s Included in Our Bundled Services?

Whether you’re running a commercial kitchen, retail site, office, or healthcare facility, we can streamline your maintenance and service with a custom package that covers:

❄️ Commercial Refrigeration

• Cool room and freezer maintenance

• HACCP-compliant installs

• 24/7 breakdown response

• Temperature monitoring systems

🌬️ Commercial Air Conditioning

• Ducted, split, and VRV/VRF systems

• Preventative maintenance plans

• Filter changes and airflow checks

• Energy efficiency audits and upgrades

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💡 Benefits of Bundling With ACRO

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🛡️ Who It’s Perfect For

• Aged care centres needing climate and compliance reliability

• Restaurants and cafés that can’t afford equipment downtime

• Schools and childcare looking for trusted, long-term partners

• Multi-site retailers needing consistent service and reporting

“ACRO looks after everything. One call and it’s sorted.”

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📦 Let’s Build Your Custom Bundle

If you’re tired of managing separate contractors for your HVAC and refrigeration systems, let’s fix that.

We’ll tailor a package to suit your site, systems, and compliance needs—whether it’s a single location or a growing group.

📞 Call us on 1300 227 600 or
📧 Email workshop@acrorefrigeration.com.au to book a site visit.

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Not All Refrigeration Installs Are HACCP-Ready. Ours Are.

If your Brisbane, Gold Coast or Sunshine Coast cool room or freezer isn’t HACCP-compliant from day one, it could cost you more than spoiled stock. From audit failures to fines, poor refrigeration installs are a silent risk for food businesses. At ACRO, we don’t just install refrigeration systems—we engineer HACCP-grade cold environments that keep you compliant, protected, and audit-ready 24/7.

We don’t just keep it cold—we keep it compliant.

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🧯 The Hidden Dangers of a Non-Compliant Install

Most refrigeration installs look fine on the surface—but that’s not what an auditor sees. Behind the panels and pipework, the wrong install can lead to:

• 🚨 Temperature fluctuations that go undetected

• 🚪 Ineffective door seals allowing warm air and bacteria in

• ❌ Improper sensor placement that misrepresents storage temps

• 📉 Inadequate airflow causing uneven cooling

• ⚠️ Missing or uncalibrated data loggers—a major audit red flag

These issues don’t always show up immediately—but when they do, it’s often during your next HACCP audit.

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✅ What Makes an ACRO Install HACCP-Grade?

We’ve created the ACRO HACCP-Grade Refrigeration Protocol™, a 9-point commissioning and install process specifically designed to meet the strictest compliance standards for:

• Restaurants

• Aged care facilities

• Schools

• Food processing plants

• Cold chain logistics providers

Our install process includes:

• 🧼 Food-safe materials & finishes

• 📏 Optimised sensor placement for accurate monitoring

• 🔍 Calibrated thermostats and verified data logging

• 🧪 Audit-ready commissioning reports

• 📸 Before-and-after install photos for documentation

• 🌐 Remote monitoring setup or upgrade options

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🛡️ “We Had No Idea We Weren’t Compliant…”

We’ve helped dozens of businesses retrofit or replace systems installed by contractors who didn’t understand food safety compliance. Often, we find the refrigeration cools, but doesn’t comply.

If you store food for sale, aged care, or education—compliance is not optional. A breakdown in cold storage protocols could:

• Fail an audit

• Trigger a recall

• Put lives at risk

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🧾 Every Install Comes With an Audit-Ready Report

When we finish your install, you receive a full HACCP-grade commissioning report, including:

• Equipment specs

• Performance data

• Calibration records

• Data logger verification

• Technician sign-off

• Photos for your HACCP folder

“Your cold room is only as safe as your install.”

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📦 Upgrade Your Existing Refrigeration

Already have a cool room or freezer but unsure if it meets current compliance standards? Ask us about our HACCP Retrofit Package, which includes:

• Data logger and remote monitoring setup

• Compliance-grade sensor installation

• Temp verification and airflow testing

• Calibration and audit report generation

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💡 Not All Refrigeration Installs Are HACCP-Ready. Ours Are.

Whether you’re fitting out a new site or upgrading an old system, don’t just settle for “cold enough.” Choose the refrigeration team that knows how to keep your business compliant.

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📞 Call us on 1300 227 600 or
📩 Get in touch for a HACCP-ready quote today.

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HACCP Audit Horror Stories—and How to Avoid Them

When it comes to food safety, a failed HACCP audit can be more than just embarrassing—it can cost you your reputation, your stock, and sometimes even your business.

At ACRO, we’ve worked with clients across Brisbane and the Gold Coast who came to us after experiencing HACCP nightmares—and wish they’d called sooner. Here are some real (but anonymised) examples of HACCP audit failures, and the simple steps you can take to ensure they don’t happen to you.

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⚠️ Horror Story #1: The Cool Room That Looked Fine—Until It Didn’t

A high-volume kitchen had passed previous audits without issue, but during a routine HACCP inspection, the auditor noted inconsistent cooling in the main cool room. The temperature logs looked fine—but the built-in thermometer was faulty and hadn’t been calibrated in over two years.

➡️ Result:

• Audit failed

• $4,000 worth of stock discarded

• Urgent repairs and follow-up audit required

✅ How to Avoid It:

• Calibrate fridge and cool room thermometers annually

• Use a verified, external data logger for reliable temperature records

• Log calibration and servicing in your HACCP maintenance file

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⚠️ Horror Story #2: “We Didn’t Know the Fridge Was That Dirty…”

An aged care facility relied on their night staff to clean and inspect refrigeration equipment. But without a formal cleaning log or scheduled service plan, mould growth and coil dust build-up went unnoticed.

➡️ Result:

• Auditor flagged contamination risk

• Non-compliance notice issued

• Required deep clean and documentation within 48 hours

✅ How to Avoid It:

• Implement a cleaning checklist and sign-off system

• Schedule professional refrigeration servicing every 3–6 months

• Keep photos or reports on file for audit evidence

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⚠️ Horror Story #3: The Manual Logbook That Disappeared

A café owner used a paper logbook to track fridge temps daily. One day, the auditor asked for records—and it turned out the book had gone missing during a recent deep clean.

➡️ Result:

• Audit “failed due to insufficient documentation”

• Business placed on monitoring

• Owner fined and required to resubmit proof of compliance

✅ How to Avoid It:

• Switch to a digital logging system with cloud backup

• Use sensors that automatically record temperature every 5 minutes

• Print audit-ready reports with one click

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✅ Avoid Audit Failures with ACRO

Whether you’re managing a busy restaurant, a school canteen, an aged care facility or a food manufacturing site, your refrigeration systems play a critical role in HACCP compliance.

At ACRO, we help Brisbane and Gold Coast businesses stay audit-ready with:

• HACCP-compliant refrigeration systems

• Calibrated temperature monitoring (manual & automatic)

• Preventative maintenance and cleaning logs

• 24/7 breakdown support for compliance-critical equipment

📞 Call 1300 227 600 to schedule a free site check
📍 Servicing Brisbane & Gold Coast | HACCP Refrigeration Specialists

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📥 Bonus: Free HACCP Prep Checklist

Want to ensure you’re audit-ready? Download our free ACRO 10 Point HACCP Checklist—used by our clients to pass HACCP audits with confidence.

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5 Refrigeration Mistakes That Could Fail Your Next HACCP Audit

If your Brisbane, Gold Coast or Sunshine Coast business stores, prepares, or serves food, failing a HACCP audit could mean fines, shutdowns—or worse, risking customer safety. And when it comes to compliance, your refrigeration system is one of the most common failure points.

At ACRO, we’ve helped hundreds of commercial kitchens, aged care homes, and food manufacturers across Brisbane and the Gold Coast avoid critical refrigeration errors that could derail their HACCP compliance.

Here are the top 5 refrigeration mistakes that can lead to audit failure—and how to avoid them.

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❌ 1. Inaccurate Temperature Logs

Auditors will check your temperature records first—and if they’re missing, inconsistent, or inaccurate, it’s a red flag.

Common issues:

• Manual logs not completed daily

• Thermometers not calibrated

• Staff forgetting to record temperatures during busy periods

✅ Fix it: Install a HACCP-compliant data logger that records temperatures automatically and stores digital records. ACRO offers systems with 24/7 alerts and downloadable logs to make audits painless.

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❌ 2. Inconsistent Cooling Performance

If your fridge or cool room isn’t consistently staying within the safe range (usually 0–5°C for chilled storage), you risk bacterial growth and compliance breaches.

Common issues:

• Poor airflow from overloaded shelves

• Dirty condenser coils reducing cooling efficiency

• Faulty door seals letting cold air escape

✅ Fix it: Book regular preventative maintenance. ACRO’s PMA plans include coil cleaning, airflow checks, and seal inspections to keep your equipment running reliably.

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❌ 3. Lack of Calibration or Thermometer Verification

Even if your fridge says it’s cold enough—is the reading actually accurate? Many businesses assume the built-in display is correct, but unverified thermometers are a common audit failure.

✅ Fix it: ACRO technicians calibrate and verify thermometers against certified reference tools during routine service visits. We provide documentation to back you up at audit time.

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❌ 4. No Emergency Response Plan for Equipment Failure

What happens if your fridge fails at 2am before a morning delivery? Auditors want to see that you have systems in place to protect food safety in the event of equipment breakdown.

✅ Fix it: Partner with a provider like ACRO that offers 24/7 emergency breakdown support. Our clients receive priority service and a direct line to rapid on-site assistance.

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❌ 5. Inadequate Cleaning & Maintenance Records

A dirty evaporator coil or clogged drain doesn’t just affect performance—it can lead to contamination risks, mould, or foul odours, all of which raise red flags with auditors.

✅ Fix it: Keep a cleaning schedule and signed maintenance reports. ACRO provides audit-ready maintenance logs with every service, tailored to HACCP requirements.

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✅ Stay HACCP-Compliant with ACRO

We specialise in HACCP-compliant commercial refrigeration for businesses across Brisbane and the Gold Coast. Whether you need:

• PMA plans

• Data loggers

• Emergency repairs

• HACCP documentation support

—we’ve got your compliance covered.

📞 Call ACRO on 1300 227 600
📍 Servicing Brisbane & Gold Coast | 24/7 Refrigeration Support

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📩 Want a Free HACCP Compliance Check?

Let us assess your fridge systems and highlight risks before your next audit.

• 📆 Book a HACCP Check Now
• 📞 1300 227 600
• 📩 Get a Free Maintenance Quote

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Why Preventative Maintenance Can Save Thousands for Queensland Businesses Relying on Commercial Refrigeration

Professional preventative maintenance can save your business thousands in breakdown and repair costs let alone losses from being unable to trade.  If your Brisbane, Gold Coast or Sunshine Coast business relies on commercial refrigeration—whether you run a restaurant, bottle shop, hotel, or supermarket—then your fridges, freezers, and cool rooms aren’t just equipment. They’re the backbone of your operation.

In Queensland’s hot, humid climate, the stakes are even higher. One unexpected breakdown can result in thousands of dollars in lost stock, emergency repair costs, and damaged customer trust. That’s where preventative maintenance becomes not just smart—but essential.

1. Avoid Catastrophic Breakdowns

Refrigeration systems rarely fail out of the blue. In most cases, issues build up gradually—blocked filters, low refrigerant, dirty coils, or failing fans. With a regular maintenance schedule, a qualified technician can catch these issues early, before they lead to a full breakdown.

What it saves you:

• Emergency call-out fees (often 2–3x standard rates)

• Spoiled stock (which can easily reach $5,000+ in a single fridge)

• Business disruption and lost revenue

2. Lower Energy Bills

Refrigeration equipment that’s not running efficiently draws more power. Dust-clogged condenser coils, incorrect temperature settings, and worn-out seals can silently increase your energy consumption by up to 30%.

What it saves you:

• Hundreds to thousands per year in electricity bills

• Reduced wear-and-tear on compressors, extending lifespan

3. Stay HACCP & Health-Compliant

In Queensland, failing to maintain correct food storage temperatures doesn’t just risk customer safety—it puts you at risk of fines or even forced closure under food safety laws. Preventative maintenance ensures your systems remain within safe operating parameters, with documentation to back it up.

What it saves you:

• Fines and penalties

• Legal liability from food safety breaches

• Lost reputation

4. Extend Equipment Life

A well-maintained refrigeration unit can last 15+ years. Without maintenance, components degrade faster, and you’re looking at major replacements much sooner.

What it saves you:

• $10,000–$50,000 in premature capital replacement costs

• Downtime during replacement and installation

5. Better Forecasting and Budget Control

Preventative maintenance gives you visibility. You’ll get early warning of ageing parts or potential failures, allowing you to plan upgrades or repairs around your cash flow—not in crisis mode.

What it saves you:

• Unplanned expenses

• Reactive decision-making under pressure

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Bottom Line:

An ounce of prevention is worth thousands of dollars in cure.

For Brisbane, Gold Coast, Sunshine Coast and Queensland businesses, especially in high-heat regions like Brisbane and the Gold Coast, regular preventative maintenance isn’t a luxury—it’s an operational safeguard.

At ACRO, we’ve helped countless businesses avoid costly refrigeration failures through tailored Preventative Maintenance Agreements. If you’re ready to protect your stock, reduce your power bill, and sleep easier at night, get in touch with us for a custom maintenance plan.

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👉 Let’s Help You Stay Cool:

• 📆 Book a Service Visit Now
• 📞 1300 227 600
• 📩 Get a Free Maintenance Quote

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HACCP-Compliant Commercial Refrigeration

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Keep Your Cool — and Stay Compliant

Brisbane & Gold Coast’s Specialists in HACCP-Compliant Commercial Refrigeration

HACCP-compliant commercial refrigeration Brisbane and Gold Coast: When food safety is non-negotiable, so is the reliability of your refrigeration. ACRO has been delivering audit-ready, HACCP-compliant refrigeration solutions since 1972 for commercial kitchens, food manufacturers, and retail operators who can’t afford breakdowns or compliance risks.

📞 Call 1300 227 600 | ✅ 24/7 Emergency Response | 🛠️ PMA Plans Available

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✅ What Is HACCP-Compliant Refrigeration?

HACCP (Hazard Analysis Critical Control Points) requires strict control over refrigeration temperatures and maintenance to prevent food spoilage and contamination. If you’re serving or storing food, your refrigeration must be:

• ❄️ Consistently within safe temperature ranges

• 📋 Maintained and documented for compliance

• 🛠️ Serviced by trained, licensed technicians

• 📡 Monitored continuously for early fault detection

We help you meet and exceed every requirement.

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🛡️ ACRO’s HACCP Compliance Package Includes:

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Who We Help

• 🏨 Hospitality & Restaurants

• 🧓 Aged Care & Hospitals

• 🏭 Food Manufacturers & Distributors

• 🏪 Bottle Shops & Independent Retailers

• 🧒 Schools & Childcare Centres with Commercial Kitchens

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⭐ Why ACRO?

• Trading since 1972 – Decades of experience in commercial refrigeration

• Locally owned and operated – Fast, familiar support across SE QLD

• Technicians trained in HACCP protocols – We speak your compliance language

• One point of contact – No handballing between departments

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💬 What Our Clients Say

“ACRO helped us pass our audit with zero issues. Their digital temp logs and service schedule make compliance simple.”
– Operations Manager, Aged Care Facility

“We don’t worry about refrigeration anymore—ACRO just gets it done, every time.”
– Restaurant Owner, Broadbeach

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📞 Let’s Talk

Book your FREE HACCP Compliance Check Today

Whether you’re preparing for your next audit or want to prevent stock loss, ACRO has the experience, systems, and people to keep your refrigeration safe and compliant.

🔵 Call 1300 227 600
📧 Enquire Online
🕒 Servicing Brisbane, Sunshine Coast & Gold Coast | 24/7

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🧊 Why ACRO Refrigeration Is Queensland’s Trusted Name in HACCP & TGA Compliance

When it comes to commercial refrigeration in regulated industries in Brisbane, Gold Coast and Sunshine Coast, compliance isn’t optional — it’s essential. Whether you’re preparing meals in a high-volume kitchen or storing pharmaceuticals for national distribution, your refrigeration system plays a frontline role in keeping people safe, maintaining product quality, and passing audits with confidence.

At ACRO Refrigeration, we specialise in HACCP- and TGA-compliant refrigeration systems. With over 50 years of experience serving Queensland’s food, healthcare, and pharmaceutical sectors, we know the risks — and the standards — better than anyone.

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✅ What Is HACCP & Why Does It Matter?

HACCP (Hazard Analysis and Critical Control Points) is the gold standard in food safety. It’s a system designed to prevent contamination risks by identifying and managing potential hazards — especially where temperature control is critical.

Whether you’re in food processing, catering, or cold chain logistics, your refrigeration setup is one of the most scrutinised elements in any HACCP plan. That means:

• ✅ Accurate, consistent temperature control

• ✅ Automated data logging and backup

• ✅ Immediate fault detection and response

• ✅ Preventative maintenance to avoid breakdowns

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💊 And What About TGA Compliance?

If you’re in pharmaceutical storage or healthcare, you fall under the Therapeutic Goods Administration (TGA). These guidelines are even stricter, requiring:

• 🧪 Verified temperature mapping

• 📋 Calibration-certified monitoring equipment

• ❄️ Cold chain integrity from storage to distribution

Failures can result in costly product losses, rejected shipments, or worse — regulatory penalties.

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🛠️ How ACRO Delivers Compliance — Not Just Cooling

We’re not just technicians — we’re compliance partners. At ACRO, we’ve built our business on supporting clients in high-stakes, high-regulation environments. Here’s how we do it:

📉 1. Precision System Design

We tailor every installation to meet your unique regulatory needs — not just your cooling requirements. From split systems to cold rooms and freezer storage, we ensure compliance is baked in from the start.

📝 2. Audit-Ready Documentation

We provide full reporting, temperature logs, maintenance records, and documentation designed for fast, pain-free inspections.

📊 3. Smart Monitoring & Alerts

Our systems offer real-time tracking, remote alerts, and digital logging, helping you catch problems before they lead to compliance breaches.

🧰 4. Preventative Maintenance Agreements (PMAs)

Our HACCP- and TGA-focused PMAs ensure your refrigeration stays in spec year-round. We align our service schedules and reporting with your audit calendar.

🚨 5. Emergency Response — 24/7

In regulated industries, every hour of downtime can cost thousands. That’s why we offer 24/7 emergency breakdown service across Brisbane, Gold Coast, and SE QLD.

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🧑‍⚕️ Who We Work With

We’re proud to be trusted by businesses where failure isn’t an option:

• 🏥 Medical storage and pathology labs

• 🥗 Food manufacturers and meal prep facilities

• 🧊 Cold chain logistics and exporters

• 🧀 Butchers, bakeries, and aged care facilities

• 🛒 Supermarkets and multi-site food retailers

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💬 What Our Clients Say

“We used to worry about temperature logs and TGA audits — now we don’t. ACRO handles it all.”
— Pharmaceutical Storage Facility, Gold Coast

“The team understands HACCP better than most food safety auditors. Their documentation is bulletproof.”
— Meal Preparation Facility, Brisbane

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🧭 Why ACRO?

• Over 50 years of refrigeration experience

• Local technicians across Brisbane & Gold Coast

• Specialist in compliance-first refrigeration solutions

• Trusted by food and pharma leaders across QLD

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🔐 Ready to De-Risk Your Refrigeration?

If your business can’t afford compliance gaps or refrigeration failures, you need more than just a contractor — you need a specialist.

📞 Call ACRO Refrigeration today on 1300 227 600
📧 Or email us at workshop@acrorefrigeration.com.au
🌐 Visit www.acrorefrigeration.com.au

🔄 Stay Connected

Follow us on Facebook, or LinkedIn for the latest updates on commercial refrigeration tips and industry news.

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ACRO Refrigeration — Queensland’s Leader in HACCP & TGA-Compliant Cooling Systems

Let us keep your refrigeration compliant, consistent, and under control.

Top 5 Commercial Refrigeration Issues We See on the Gold Coast (And How to Avoid Them)

Operating a business on the Gold Coast means dealing with heat, humidity, and a fast-paced hospitality and retail scene. Whether you run a restaurant, supermarket, or medical facility, your refrigeration systems are mission-critical — and downtime can cost thousands.

At ACRO Refrigeration, we’ve worked with hundreds of Gold Coast businesses. Here are the top 5 commercial refrigeration issues we see again and again — and how you can prevent them.

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1. Dirty Condenser Coils

The salty coastal air on the Gold Coast makes condenser coils clog faster than in many other regions. When coils are covered in dust, grease, or salt, your system has to work harder, using more energy and increasing the risk of breakdowns.

✅ Solution: Schedule quarterly cleaning for all outdoor units, especially if you’re near the beach or in a kitchen-heavy environment.

Cleaning a condenser coil

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2. Inconsistent Temperature Readings

Fluctuating temperatures in fridges or freezers are a red flag — and can lead to spoiled stock, non-compliance with food safety standards, or expensive callouts. Common causes include failing thermostats, poor airflow, or blocked evaporators.

✅ Solution: Install temperature monitoring systems with alerts, and have a technician check calibration during each service.

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3. Refrigerant Leaks

We frequently find small refrigerant leaks in systems across Gold Coast restaurants and convenience stores. These not only reduce efficiency but can also damage compressors — the most expensive part of your system.

✅ Solution: A scheduled maintenance plan that includes refrigerant level checks and leak detection will save you from surprise breakdowns and fines.

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4. Poor Airflow Due to Blocked Fans

Humidity on the Gold Coast often leads to ice build-up, which can block fans and restrict airflow inside your units. This can cause uneven cooling, short cycling, and strain on components.

✅ Solution: Ensure proper defrost cycles are functioning, and have your tech inspect fans, motors, and ducts as part of your routine servicing.

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5. Inadequate Preventive Maintenance

Many businesses only call us when something breaks — by then, it’s often too late. Gold Coast businesses operating 7 days a week can’t afford that kind of downtime.

✅ Solution: Sign up for a commercial refrigeration service contract. It’s predictable, cost-effective, and helps avoid those dreaded emergency breakdowns.

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Final Thoughts

The Gold Coast climate puts extra strain on commercial refrigeration systems. With the right maintenance schedule and proactive care, you can keep your equipment running efficiently year-round.

Need help with your refrigeration system?
Talk to the team at Acro Refrigeration. We’ve been helping Gold Coast businesses stay cool and compliant for over 50 years.

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📞 Call us on 1300 227 600
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