❄️ Commercial Air Conditioning – FAQ
1. What’s the best type of air conditioning system for my business?
The right system depends on the size, layout, and usage of your premises. Common options include:
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Ducted systems (ideal for large open-plan offices or retail)
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Split systems (good for individual rooms or small zones)
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VRV/VRF systems (flexible for multi-level or multi-zone buildings)
We offer a free consultation to help determine what’s best for your needs and budget.

2. How often should commercial air conditioning systems be serviced?
For most businesses, servicing should occur every 3 to 6 months, depending on usage and environment. Regular maintenance:
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Prevents breakdowns
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Improves energy efficiency
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Ensures compliance with workplace health and safety standards
We offer Preventative Maintenance Agreements (PMAs) tailored to your site and equipment.
3. What’s included in a typical commercial AC service?
Our standard service includes:
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Checking filters, coils, and drains
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Inspecting refrigerant levels and pressure
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Testing electrical components and airflow
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Cleaning external and internal units
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Identifying any early signs of wear or failure
A detailed report is provided after each service visit.
4. How long does a commercial installation take?
That depends on the size and complexity of the system. As a general guide:
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Small offices: 1–3 days
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Medium commercial spaces: 3–7 days
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Large or multi-site installations: 1–3 weeks
We’ll provide a clear timeline after conducting a site assessment.
5. Can you help with existing systems not installed by you?
Yes. We service and repair all major brands and systems — even if we didn’t install them. Our technicians are fully licensed and experienced with legacy units, ductwork issues, and control systems.
6. What causes air conditioning to run inefficiently?
Common causes include:
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Blocked filters or vents
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Poorly sized systems
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Lack of maintenance
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Thermostat faults or poor placement
We can conduct an efficiency audit to pinpoint the issue and recommend solutions.
7. Do you offer emergency breakdown services?
Yes. We provide 24/7 emergency support for critical commercial systems. If your AC goes down during business hours or overnight, we can dispatch a technician promptly.

8. What’s the expected lifespan of a commercial air conditioning unit?
With regular maintenance, most systems last 10–15 years. However, lifespan varies based on:
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Brand and build quality
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Usage levels
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Environmental conditions
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Frequency of maintenance
If your system is over 10 years old, ask us about efficiency upgrades or replacement planning.
9. Is zoning possible with commercial air conditioning?
Absolutely. Modern systems (especially ducted and VRF/VRV) support zoning, allowing you to control temperature in different areas of your building independently — improving comfort and reducing energy costs.
10. Can I monitor and control the system remotely?
Yes. Many systems now include smart controls that allow remote access via smartphone or building management systems (BMS). These can:
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Monitor performance and energy use
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Schedule operating hours
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Adjust settings remotely
We can supply and install the right smart controls for your business.
💬 Still Have Questions?
Get in touch with our team for a tailored consultation or quote. We’ll help you choose, install, or maintain the right commercial air conditioning system — no pressure, just expert advice.
📞 Call us on 1300 227 600
📧 Email: workshop@acrorefrigeration.com.au
🖱️ Book a site assessment