The Top 7 Pain Points in Commercial Refrigeration — And How to Solve Them

Real Issues. Real Solutions. Here’s What We Fix Every Day.

Running a business in Brisbane, Gold Coast or Sunshine Coast that relies on commercial refrigeration—whether you’re in hospitality, retail, healthcare, or childcare—means one thing: you can’t afford downtime.

Yet, time and again, we see clients dealing with the same frustrations. These aren’t just annoying—they’re expensive, disruptive, and in some cases, non-compliant with safety regulations.

Here are the top 7 commercial refrigeration pain points we encounter at ACRO, and how we help our clients solve them.


1. ❌ Temperature Fluctuations

The problem: Your fridge or cool room struggles to maintain consistent temperatures.
The impact: Spoiled stock, safety risks, and compliance breaches (especially under HACCP).

Our fix: Regular calibration, sensor checks, and smart controller systems for real-time alerts.


2. ❄️ Excessive Ice Build-Up

The problem: Ice forms around coils, doorways, or vents.
The impact: Poor airflow, system strain, and higher energy bills.

Our fix: We inspect door seals, defrost timers, and evaporator fans—and fix what others miss.


3. ⚡ High Energy Bills

The problem: You’re paying more to run old or underperforming equipment.
The impact: Reduced profit margins and unpredictable costs.

Our fix: We upgrade high-draw systems, clean components regularly, and offer energy audits.


4. 💨 Refrigerant Leaks

The problem: Cooling drops off and your fridge “just doesn’t feel cold enough.”
The impact: Reduced performance, environmental risk, and potential fines.

Our fix: We use certified leak detection methods and only bill for gas actually used—no padding.


5. ⚠️ Compressor Failures

The problem: The fridge makes loud noises or stops cooling entirely.
The impact: Total system failure and potential stock loss.

Our fix: Early diagnosis via vibration or thermal analysis, and prioritised emergency repairs.


6. 💧 Water Leaks & Condensation

The problem: Pooled water under fridges or on the floor.
The impact: Slip hazards, mould, and damage to stock or equipment.

Our fix: We unblock drains, replace cracked pans, and insulate vulnerable piping.


7. 🧾 Surprise Bills & Poor Communication

The problem: You never really know what you’re paying for, and you’re hit with hidden costs.
The impact: Distrust, repeat problems, and choosing the cheapest (not the best) contractor.

Our fix: At ACRO, we believe in transparent pricing, clear communication, and honest service. No markups without disclosure. No billing for gas you didn’t use. Just straightforward, professional refrigeration work.


💡 Bonus Tip: Prevention Is Profit

Preventative maintenance agreements (PMAs) not only reduce these pain points—they can cut unplanned repair costs by up to 60%.

✅ PMA clients with ACRO:

  • Get priority service

  • Receive 10% off labour

  • Enjoy reduced breakdown risk

  • Stay compliant year-round


🔧 Need Help With Your Refrigeration Pain Points?

Whether you run a restaurant, pharmacy, aged care centre, school, medical facility or retail store in Brisbane, Gold Coast or Sunshine Coast—we’ve seen it all. Let ACRO keep your refrigeration systems cold, compliant, and cost-effective.

📞 Call us or book online to schedule a site visit.
📧 New clients welcome — ask about our PMA savings.


🔄 Stay Connected

Follow us on Facebook, or LinkedIn for the latest updates on commercial refrigeration tips and industry news.

📰 Enjoyed this article?

Browse more helpful insights and case studies on our Refrigeration Blog

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>