Real Issues. Real Solutions. Here’s What We Fix Every Day.
Running a business in Brisbane, Gold Coast or Sunshine Coast that relies on commercial refrigeration—whether you’re in hospitality, retail, healthcare, or childcare—means one thing: you can’t afford downtime.
Yet, time and again, we see clients dealing with the same frustrations. These aren’t just annoying—they’re expensive, disruptive, and in some cases, non-compliant with safety regulations.
Here are the top 7 commercial refrigeration pain points we encounter at ACRO, and how we help our clients solve them.
1. ❌ Temperature Fluctuations
The problem: Your fridge or cool room struggles to maintain consistent temperatures.
The impact: Spoiled stock, safety risks, and compliance breaches (especially under HACCP).
✅ Our fix: Regular calibration, sensor checks, and smart controller systems for real-time alerts.
2. ❄️ Excessive Ice Build-Up
The problem: Ice forms around coils, doorways, or vents.
The impact: Poor airflow, system strain, and higher energy bills.
✅ Our fix: We inspect door seals, defrost timers, and evaporator fans—and fix what others miss.
3. ⚡ High Energy Bills
The problem: You’re paying more to run old or underperforming equipment.
The impact: Reduced profit margins and unpredictable costs.
✅ Our fix: We upgrade high-draw systems, clean components regularly, and offer energy audits.
4. 💨 Refrigerant Leaks
The problem: Cooling drops off and your fridge “just doesn’t feel cold enough.”
The impact: Reduced performance, environmental risk, and potential fines.
✅ Our fix: We use certified leak detection methods and only bill for gas actually used—no padding.
5. ⚠️ Compressor Failures
The problem: The fridge makes loud noises or stops cooling entirely.
The impact: Total system failure and potential stock loss.
✅ Our fix: Early diagnosis via vibration or thermal analysis, and prioritised emergency repairs.
6. 💧 Water Leaks & Condensation
The problem: Pooled water under fridges or on the floor.
The impact: Slip hazards, mould, and damage to stock or equipment.
✅ Our fix: We unblock drains, replace cracked pans, and insulate vulnerable piping.
7. 🧾 Surprise Bills & Poor Communication
The problem: You never really know what you’re paying for, and you’re hit with hidden costs.
The impact: Distrust, repeat problems, and choosing the cheapest (not the best) contractor.
✅ Our fix: At ACRO, we believe in transparent pricing, clear communication, and honest service. No markups without disclosure. No billing for gas you didn’t use. Just straightforward, professional refrigeration work.
💡 Bonus Tip: Prevention Is Profit
Preventative maintenance agreements (PMAs) not only reduce these pain points—they can cut unplanned repair costs by up to 60%.
✅ PMA clients with ACRO:
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Get priority service
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Receive 10% off labour
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Enjoy reduced breakdown risk
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Stay compliant year-round
🔧 Need Help With Your Refrigeration Pain Points?
Whether you run a restaurant, pharmacy, aged care centre, school, medical facility or retail store in Brisbane, Gold Coast or Sunshine Coast—we’ve seen it all. Let ACRO keep your refrigeration systems cold, compliant, and cost-effective.
📞 Call us or book online to schedule a site visit.
📧 New clients welcome — ask about our PMA savings.
- 📆 Book a Service Visit Now
- 📞 1300 227 600
- 📩 Get a Free Maintenance Quote
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