Meet ACRO’s Emergency Services Team – Experts in Commercial Refrigeration & Air Conditioning

Meet ACRO’s Emergency Services Team – Experts in Commercial Refrigeration & Air Conditioning

When your commercial fridge, cold room, or air conditioning fails, downtime isn’t an option.

At ACRO Refrigeration, we’ve built a dedicated emergency services team available 24/7 across Brisbane, Gold Coast, and Sunshine Coast. Whether it’s a walk-in freezer, rooftop AC unit, or split system, we respond fast to keep your business cool, compliant, and operational.


Why Businesses Trust ACRO’s Emergency Services Team

1. We Specialise in Commercial Refrigeration and Air Conditioning

From large HVAC systems in retail and aged care to high-volume commercial kitchens and cool rooms — we handle complex breakdowns with precision. Our technicians are qualified in both HVAC and refrigeration, ensuring no call-out is too complex.

2. Real Experts, Not Call Centre Staff

When you call our emergency line, you speak with a qualified technician, not a third-party call centre. We’ll triage the problem, offer immediate advice, and dispatch a tech with the right tools and parts.

3. Vans Fully Stocked for On-the-Spot Repairs

Our vehicles carry parts for:

  • Commercial air conditioners (rooftop, ducted, split)

  • Cold rooms, upright fridges, and freezers

  • Motors, fans, controllers, gas, and seals

We aim to fix it on the first visit.

4. Licensed, Certified & Insured Technicians

All team members hold:

  • Refrigerant Handling Licences (ARCtick)

  • QLD Electrical Licences (if applicable)

  • Working at Heights & confined space tickets

  • Safety training for food, aged care, medical, and industrial sites


Areas We Cover

We provide emergency HVAC and refrigeration breakdown services across:

  • Brisbane (All suburbs and industrial areas)

  • Gold Coast (Burleigh to Coomera and surrounds)

  • Sunshine Coast (Maroochydore, Noosa, and inland regions)

  • Logan, Ipswich & Northern NSW 

We’re available after hours, weekends, and public holidays.


What to Expect When You Call

  1. Speak with a real technician — not a call centre

  2. We’ll guide you through immediate stock-saving steps

  3. Technician dispatched with ETA

  4. On-site fault diagnosis and first-response repair

  5. Digital report with recommendations and photos


We Service All Commercial Refrigeration & AC Equipment

  • Walk-in cold rooms and freezer rooms

  • Display fridges and upright storage units

  • Rooftop package units

  • Ducted and split-system air conditioners

  • Commercial chillers and compressors

  • High-reliability units for aged care, hospitality, and health sectors


Backed by Our 5-Year Workmanship Guarantee

We don’t just patch breakdowns — we resolve them properly. All emergency work is covered by our 5-Year Workmanship Guarantee, giving you long-term peace of mind.


Who We Help

Our emergency services team supports:

  • Restaurants and food retailers

  • Schools and childcare centres

  • Hospitals, clinics, and labs

  • Aged care and disability support homes

  • Hotels and resorts

  • Industrial and warehouse facilities

  • Commercial offices and retail centres


Related Services


📞 Book Emergency Service Now

If your commercial fridge or air conditioner has failed, don’t delay.
Call 1300 227 600 — our team is on-call 24/7 and ready to respond.

📍 Serving Brisbane, Gold Coast, Sunshine Coast, Logan & more
🛠️ Request Emergency Service Online


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